Partner FAQ

Questions partners ask first

Straight answers on ownership, commitment, restocking, economics and compliance.

Do I need to buy the machine?+

No. Under the partner placement model the machine is provided as part of a commercial partner package when you commit to an initial Fankoi product order. There is no separate machine purchase cost — this is a placement arrangement, not a giveaway of equipment.

What is the initial product commitment?+

The standard entry commitment is S$10,000 of Fankoi products. That commitment is used to activate and stock your location with launch campaign inventory rather than being a deposit or a fee.

Who owns the machine?+

The machine remains part of the Fankoi network and stays under Fankoi ownership and management, including its software, firmware and telemetry.

Who owns the products?+

Products purchased under your commitment are yours to sell at your venue. Fankoi retains the underlying IP, artwork, brand and product designs.

Who handles restocking?+

Fankoi plans replenishment using sell-through data and ships new campaign inventory. Partners handle day-to-day loading and basic on-site support under the agreed operating guide.

How is partner profit calculated?+

Partner revenue is consumer sales at your venue. From that you deduct wholesale product cost (illustratively 60% of retail), any venue commission, payment processing fees and local operating costs. See the partner economics calculator for an illustrative model.

Can I operate multiple machines?+

Yes. Multi-unit and multi-site partners are supported, subject to performance, inventory availability and a separate placement schedule per location.

Can the machine be relocated?+

Placement and relocation are possible but subject to agreement and performance. Fankoi reviews footfall, sell-through and uptime before approving a move.

What locations are suitable?+

High-dwell, high-traffic retail and entertainment space: malls, cinemas, arcades, anime and gaming stores, hobby retail, cafés, campuses, and event floors. A typical unit needs roughly 1–2 m² plus clear customer approach and a power point.

Is this available for malls, cafés, arcades and events?+

Yes. Permanent placements and short-term event or pop-up activations are both supported, with campaign design matched to the venue and dwell time.

How does Fankoi handle data?+

Subject to the partner agreement and applicable privacy laws, Fankoi owns and manages the platform-level retail data generated by the network. Partners receive reporting on their own location's performance.

Is the product model legally compliant in my market?+

Fankoi's model is built so every paid purchase is a fixed-price item the customer chooses — paid outcomes are never randomised. Campaign structures, age marking and disclosures are reviewed per market, and final compliance is confirmed before a launch.

Still deciding?

Send your venue details and we'll come back with an indicative placement and campaign plan.

Apply to Become a Partner